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Most asked International Shipping Questions

What are the port and clearance charges for International Auto Transport?

These are off loading and documentation fees are charged by the destination country. Each country differs. Container off loading fees are usually double that of roll-on roll-off fees. If you are ready to go, please fill out our Transport quote form to receive a quote for your move.

Will anybody assist me when my vehicle arrives?

Yes, we have clearing agents at all ports that can assist you but you can do the clearing yourself if you choose.

Do I need a driver’s license in a country?

You should get an International Driver's License from the AAA Automobile Association in your area; however, your American Driver's License will suffice in Europe. You can drive on your American plates in a foreign country until they expire, when you will be required to renew your plates in the country of residence.

Do I need insurance to travel on the roads in foreign countries?

Yes. Insurance can be bought at the port of destination or you can arrange it prior to picking up your vehicle with an insurance company of your choice

What forms of payment are accepted?

Cash, cahier check, money orders, visa and master cards will be accepted. No personal checks and no business checks will be accepted. Payment must be arranged prior to pick up.

Can I have anyone pick up my vehicle after international Car Transporter?

You can designate any person to pick up the vehicle but you must advise us so we can enter his or her name as the consignee when your order is booked. Once your vehicle arrives at the destination port and you decide to charge the consignee there is an additional charge. They will be required to identify themselves with a picture ID.

Can I load my car with personal possessions before International Car Shipping?

Yes. If you are Transport your vehicle in a shared container or on it own you will be permitted to pack goods into the car only. These goods are sent under your own risk and cannot be insured. The only time your goods are covered with insurance is when our company packs the container.

Can bad weather affect the condition of my vehicle?

Transport containers, which are not air tight, are subject to changing weather patterns. This can result in the growth of moss on your upholstery. To avoid this, we suggest that you cover your seats with a sheet or cloth.

Is Auto Transport Direct Inc. ™ able to guarantee delivery dates?

ARRIVAL TIMES ARE NEVER GUARANTEED. Most of the time we at Auto Transport Direct Inc. ™ are able to provide you expected arrival dates. However, sometimes due to; customs delays, ships canceling their departures, or in the event of lack of enough freight available for consolidated shipments delays can occur.

Do I pay import duties and sale taxes?

Please note that returning citizens or foreign buyers may be subject to import duties and taxes. Each and every country has different laws so we urge you to contact the embassy of the respective country to clarify the matter.

What is roll on roll off?

The vehicles are stored below deck, not open to the elements. This method is much cheaper then a container. Please note, roll on roll off is not offered to all countries.

How much gas should be left in the vehicle?

Please keep your gas tank at ¼ of a tank or less. For safety, full tanks will be emptied at additional charge to you.

What is a custom clearance broker?

A customs clearance broker is capable of passing your vehicle through the formalities of the country of destination. We clear customs prior to your vehicle loading onto the vessel.

What type of payment is accepted for my overseas shipment?

We accept money wire transfers for all overseas shipments. We will provide you with our bank information upon booking your order.

International Shipping Faq's

Most asked International Shipping Questions